Contact information
Contact Us
"We are here to assist with your styling journey, every step of the way."
How to Reach Us
Live Chat (Shopify Inbox)
For the fastest assistance, click the chat icon in the bottom right corner of your screen.
WhatsApp Support
Prefer a direct message? WhatsApp us for styling advice or real-life product videos:
+44 7759786835
Email Inquiry
For order updates or detailed questions, please email us at:
info@unilovely.com
Our Service Promise
Rapid Response:
We aim to reply to all inquiries within 1 hour during our live support windows.
Live Support Hours:
12:00 PM – 1:00 AM (Sydney Time)
Monday – Sunday
Pro Tip: Our Sydney-based schedule ensures we are online during peak shopping hours for our community in Australia, New Zealand, the UK, and Canada.
Quality Guaranteed:
Every Unilovely order is hand-checked and packed in our signature box to ensure it meets our high standards before dispatch.
Have a Quick Question?
You might find the answer in our Wig Care Guide or Shipping Policy. If not, we are just a message away!
